RCBC Bankard: Recovering From Online Shopping Scams

Unfortunately, the world we live in is full of opportunists who try to take advantage of unsuspecting members of the public through the use of tricks. Especially in the pandemic and post-pandemic world, where everything has been digitized, the public has seen an increase in scams, which come in many different ways, with many falling victim to hackers. How can you recover from this?

fintech times talk to RCBC BancardHead of Digital Marketing, Look sacredHere are the clearest steps you should take to recover any lost assets and how to help prevent a disaster from happening again:

Mira Sagrado, Head of Digital Marketing, RCBC Bankard
Mira Sagrado, Head of Digital Marketing, RCBC Bankard

With the transition to online shopping during the pandemic, online scams are now more prevalent than ever. Your chances of falling for online debit card scams, unbelievable scams, password hack attempts, identity theft, SMS scams and fake websites are increasing.

So, if you are one of the many people who have fallen victim to online scams, what can you do about it?

  1. Collect evidence

When you realize that you have been the victim of an online scam, the first thing you should do is report it. However, before submitting the report, first make sure you gather evidence. If possible, document relevant emails, phone numbers, receipts, bank transfers, and application reference numbers as evidence. When you collect these documents, you can then decide who to report to.

2. Inform the relevant office

Reporting to your local office or nearest police department is the fastest way to file a complaint. You can also report the company the scammer used to deceive you into alerting other customers of suspicious activity.

If you have been taken advantage of by a familiar online shopping scam conducted through emails, fake verifications, phone calls, computer support, phishing or sweepstakes offers, report Federal Trade Commission Online. Similarly, if you are reporting an international online shopping scam like fake websites, you can file a complaint with IC3.

3. Get your money back

Reporting fraud to third party organizations outside of government can help you get your money back. For example, you can inform the online platform that the scammer used. If you paid with a gift card, you can contact the company that issued the certificate. They can refund you if the scammer uses your gift card fraudulently.

Furthermore, if you used a bank account, debit card, or credit card, or if the fraudster makes an unauthorized transfer from your bank account, you can set a fraud alert with your bank and request that the transaction be cancelled. Likewise, if you paid through wire transfer, cryptocurrency, or a money transfer app, contact the platform and report that it was a fraudulent transfer.

4. Get support

Being a victim of scams can be stressful and frustrating. Thus, it is helpful to get emotional support from your family and friends or a victim support group to ease your fears and anxiety.

5. Avoid scams in the future

Awareness of common online shopping scams can help prevent you from being scammed again in the future. You can also take measures to secure your personal data, money, and digital personality. For example, if you attach your details to a fraudster, such as your SSS number or password, you can contact IdentityTheft.gov To monitor your balance and create a stronger password.

Likewise, if the scammer has access to your gadget or has taken control of your account and mobile phone number, contact your service provider, and keep an eye on your financial accounts.

to go forward

Credit card fraud, debit card fraud, SMS fraud, identity fraud, and phishing scams are increasing rapidly with the rise of online shopping. Thus, in combating online shopping scams, remember to act as quickly as possible to reverse the transaction and get your money back.

Some useful websites for US residents who have fallen victim to scams:



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